Generative AI FOR ECOMMERCE TEAMS

Reimagine your CX with generative AI.

Search, Recommendation & Chat solutions that harness the latest advances in AI. Now and into the future.

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Trusted by the world's leading brands

Why Generative AI

We're one of those "smarter, not harder" teams.

Replace hundreds of hours of manual work and complicated integrations with generative AI. Use tech that revolves around your customer’s behavior.

Real-Time Data

Sophisticated models overcome data limitations in real-time, eliminating product feed enhancement.

Hyper-Personalization

Real-time, predictive AI generates a unique experience for every user, adapting to their behavior at every interaction.

Brand-Aligned Models

AI models designed and trained specifically for your shoppers and your brand.

Agile

Allows you to iterate faster and well suited for seasonal promotions, special collections and fine-tuned merchandising logic.

Solutions

Designed for fast integration so you can see revenue lift immediately

Technology Integrations

Integrate easily with the tools you love and your tech stack

Leverage XGEN AI as the source of truth for your product discovery and seamlessly integrate with the tools that you already depend on.

Case studies

Global brands trust us to craft shopping experiences that convert

Our GenAI drives client success. We deliver eCommerce results that redefine expectations. Powering your advantage, now and in the future.

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Sonos

XRecommend

Electronics

Sonos increased Conversion Rate by 7.25% against an existing recommendation engine

From the blog

Latest news, insights and more

Stories about XGEN, our approach to AI, and eCommerce news.

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June 3, 2025

Why Zero-Result Searches Are Killing Your Conversion Rate and What XGEN Does About It

Getting zero results sends a clear message: “We don’t have what you want.” But what if the right product is there — and your site just doesn’t understand how to find it?

Nick McEvily

Head of Product

May 22, 2025

“Everything has changed – Absolutely nothing’s changed”

Will agentic search replace brand websites or just becomes another ad-driven channel?

Users have been censoring themselves on search for years - AI Generative Search unleashes users to ask for what they really want from eCommerce